Information we collect

We collect information necessary to provide and improve our services. This may include:

• Account information: When you create an account, we may collect your name, email address, company information, and payment details.
• Usage information: We gather information on how you use the platform, including your activities, preferences, and engagement with various features.
• Device and connection information: We may collect data about the device you use to access our platform, such as IP address, browser type, and operating system.

How we use your information

We use your information for the following purposes:

• Providing services: To operate and provide you with access to our platform.
• Improving platform performance: To analyse usage data and improve platform features, user experience, and functionality.
• Communicating with you: To send you important notifications, updates, and account-related information. We may also provide relevant marketing communications based on your preferences.
• Security and fraud prevention: To detect and prevent fraudulent activity, protect your account, and secure our systems.

Data security

We implement strong security measures to protect your information against unauthorised access, alteration, or loss. However, please note that no method of data transmission or storage is completely secure. We recommend that you take steps to protect your information, such as safeguarding your password.

Cookies and tracking technologies

We use cookies and similar tracking technologies to improve your experience on our platform. Cookies help us understand how you use the platform and provide a customised experience. You can control cookies through your browser settings, though some features may be affected if cookies are disabled.

Data retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When your data is no longer needed, we will securely delete or anonymise it.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any updates will be posted on this page, and we will notify you of significant changes. Your continued use of the platform after any updates constitutes acceptance of the revised policy.